Delivery Commitments

Last updated: September 26, 2026

We do not currently offer a performance guarantee. Instead, every plan includes commitments we fully control: a written plan with deliverables and 90/180-day targets agreed before work starts, a monthly report and call, replies within one business day, and full ownership of your website content, Google Business Profile, ad accounts and data.

Your written delivery plan

Before work starts, your proposal sets out the services, deliverables, responsibilities, price, payment schedule and review dates. It also lists any third-party costs (such as ad spend) and how changes to scope are handled.

Reporting and reviews

We agree the measures that matter for your project, such as qualified enquiries, calls, bookings, search visibility or sales, and report progress against your starting point every month.

If something is not delivered

Tell us which deliverable is affected. We will review it with you and agree the next steps under your signed agreement.

Search outcomes

No one controls Google's or AI assistants' results, so we never guarantee a specific position, page-one coverage, traffic, AI mention, lead volume or revenue.